Help Center - Move-up list

If the move-up list is active for a bus tour, it is fully booked for the moment. However, you can now add your name to our backlist free of charge and without obligation. To do this, follow the same procedure as for a normal booking. In the booking form, you can see from the info box that the move-up list is active.

Info box: Keine Freien Plätze mehr. Deine Bestellung wird auf die Nachrückliste gesetzt.

You can complete your non-binding booking by clicking on the Auf Nachrückliste setzen button. After completing your non-binding booking, you will receive an e-mail from us informing you that we have placed you on our backorder list.

If customers cancel, we receive further tickets from the organizer or the demand is so high that another bus can be opened, we will contact you immediately. You can of course remove your name from the list at any time and you are not obliged to pay anything in advance.

In our tour overview, tours for which the move-up list is active are marked with the corresponding label for the move-up list. move_up In addition, you will find an info box in the booking form with a corresponding note for the move-up list.

Is a bus tour sold out for the moment, but you would like to be put on our back-up list? Then proceed as if you were booking the bus tour directly. This means you choose your departure point, optionally available tickets and enter your details. You can finalize your booking by clicking on the Add to Auf Nachrückliste setzen button.

To increase your chances of getting a place, you can use our comments field in the booking form under Other information and note down possible alternative departure points.

Example text: I am also prepared to depart from the following alternative departure points: Oberhausen, Duisburg, Cologne

There may also be a minimum number of participants for the move-up list. In most cases, places on the reserve list can be gradually activated and allocated according to the departure locations. This happens when other customers cancel the tour and seats become available on the buses. However, if all the coaches are fully booked and no more seats are available, the reserve list must also reach a minimum number of participants so that another coach can be opened if necessary. The minimum number of participants for a route is 30.

After you have registered for the move-up list, we will regularly check whether places become available on the buses. As soon as you are activated by us, you will receive information by e-mail. If you have not heard from us at least 10 days before the tour, there is a good chance that we will not be able to accommodate you.

Important note: As soon as we have activated you from the reserve list, your free registration will be converted into a paid booking! You will receive an email from us accordingly. If you no longer wish to join us, you have 48 hours to let us know. Cancellation within these 48 hours would be free of charge. If you do not contact us, we will assume that you will be joining us. We will then expect payment for your booking accordingly.

Yes, it costs you nothing if you want to be put on the move-up list. You don't have to pay anything in advance and there are no hidden costs for you!

Payment for your booking is only due when your place on the backlist for the bus tour is activated by us. You will then receive an e-mail from us that you have been booked in and you can now pay your invoice. As activation can also take place at short notice and you no longer wish to travel or have already found another option, we ask you to let us know briefly so that other guests have the chance to get a place. Don't worry, canceling your place on the reserve list is 100% free of charge!

This means that whoever is first on the list will be the first to be activated for the bus tour as soon as a place becomes available. NO exceptions will be made here and a call or e-mail in this regard will always be rejected!

It is important to note that this naturally applies per departure point. This means, for example, that there is a different move-up list for the departure point Cologne than for the departure point Munich.

To increase your chances of getting a place, you can use our comments field in the booking form under Other information and note possible alternative departure points.

Example text: I am also prepared to depart from the following alternative departure points: Oberhausen, Duisburg, Cologne